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This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.193

The key management screen is a configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support

An available key numbers report can be ran from the key management screen - the report is opened in Microsoft Excel and lists available key numbers for one or more offices for both sales and lettings

What is an available key?

An available key is a key number which has previously been assigned to a set of keys on the system but has now been returned to the owner and has not been assigned to another set of keys in the same office

The available keys report is an enhancement to the current key management screen - for more information on the key management screen, click here:
Key management screen - configuration option

Access key management screen and available keys report

From main menu:

  • Click Property and select Key Management

    Key management screen.png
  • The Available keys link is available top left

    Available keys link on key management.png
  • A pop-up message is displayed:

    • To display keys for just your office, click Yes

    • To display keys for other offices, click No
      A screen will be displayed to allow the required offices to be selected

      Available keys link - prompt for other offices.png
  • The report is opened in Microsoft Excel

    Available keys report.png

The report shows available keys for both sales and lettings - Excel functions can be used to sort/filter the information

Available keys are key numbers previously used on the system, where the key has been returned to the owner and is not assigned to another property in the same office

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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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