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This guide has been reviewed against our global client base and classed as relevant to all regions

This page contains all updates made to the MyAgency app since product launch to May 2023:

Agent functionality updates

Area in app

Update detail

1. Listing

If a potential buyer/tenant using the app chooses to ‘favourite’ a listed property, a task is sent to the property manager to inform them

ADD TASK SCREENSHOT

'Favouriting' a property is done via the Listing section of the app - a user clicks the star below right of the property image which adds the property to their shortlist (this is then shown on the My Search section of the user’s home page)

2. Listing

MyAgency configuration can be used to remove the property manager name from the listing screen

To request this configuration, click here to contact Reapit Support

3. Offers

MyAgency configuration can be used to hide the client name(s) on property/tenancy offers shown in the MyAgency app

When enabled, the names shown below would not be seen, just the offer amount and options/status

To request this configuration, click here to contact Reapit Support

User functionality updates

Area in app

Update detail

1. Home page
(landlord)

  • A landlord can get quick access to the Tenancy Offers and Appointments for each of their properties

2. Home page
(landlord)

  • The option to View All Statements will only be displayed to landlords
    This includes it being offered when a landlord is also a vendor

3. Landlord view

  • A Certificate option has been added which allows certificates to be viewed and downloaded

User-interface (UI) updates

Area in app

Update detail

1. All screens

  • The MyAgency logo can be seen top left

2. Tenant view home page

  • When a tenancy is arranging, the previously titled Pre-tenancy Check section has been re-titled to Pre-Tenancy Progress

NEED ARRANGING TENANCY ON A TEST ACCOUNT

3. Tenant view

  • Tenancy Start Date and Tenancy End Date are displayed

4. Appointments

  • On all Appointments screens the previously titled options of Viewings & People Through are now titled Viewings Completed and Viewings Scheduled

5. Listing search

  • When using the search function and there are no properties that match, the screen shown on the right is displayed

  • Click Adjust Filter for a shortcut to the filter options

Guidance on using the MyAgency app can be found here: MyAgency app

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