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This guide has been reviewed against our global client base and classed as relevant to all regions

The Pipeline dashboard, one of the Lettings Management Information (MI) real-time dashboards available in AgencyCloud, offers inbuilt real-time analysis of your current lettings pipeline

Data for the whole company, individual offices or individual users can be displayed

The dashboard shows numbers of arranging tenancies and/or pending offers, including figures on average rent and total fees

This guide covers:

Accessing the dashboard & filtering the data shown, plus general tips

Access the dashboard

  • From the main menu, click Reports and select Lettings Pipeline Report

  • The screen below shows all available columns, if you can’t see all columns, these can be enabled via Settings or via the Hidden Columns option, see next section

Viewing hidden columns (& removing columns)

If not all columns are shown, they can be added via the Hidden Columns menu

  • Click Hidden Columns and select the required columns to show or click Show All

  • Columns can then be hidden again - hover over the column to remove and click the cross (top right)

  • All Pending Offers columns or Arranging Tenancies columns can be removed in one go - hover over the heading and click the cross (top right)

Filter by office, user and/or tenancy role

  • The whole company pipeline is shown by default

  • To filter the pipeline by office, click Office & select which office(s) to view

  • To filter pipeline by user, click Negotiator and select the required name(s) from the list
    This uses the Key Contact name on the tenancy record (set in the Relationships panel)

  • To filter pipeline by tenancy roles, click Role and select the required role

General tips for using the dashboard

  • Use the Settings screen to change which columns are shown by default

  • Hover over column headings & figures to see information about the data displayed

  • Click on a figure to see the data behind it in a grid - when viewing the data in a grid, use grid functions to sort and filter the data, as covered in Statistics explained section

Switch from current pipeline to future pipeline

Switch from current pipeline to future pipeline

  • The current pipeline is shown by default (indicated by All in the menu)

  • Beside Date option, click All for the option to change the view to:

    • This Month - displays the pipeline for the current month

    • Next Month - displays the pipeline for the next month

    • Pick dates - usually dates in the future would be selected
      e.g. it is possible skip forward to view the pipeline for the first week of June

Show fees setting

  • The Show Fees As setting allows you to choose to view fees as a total or average amount - by default, fees are shown as Total Amount

  • Click Show Fees As for the option to change to show as an Average Amount

Statistics explained

The statistics shown below are for Arranging Tenancies - the same statistics can be shown for Pending Offers - if you are unable to see Pending Offers on your dashboard, see Viewing hidden columns section above or Settings section below

Count

  • Shows the total number of arranging tenancies for the selected date filter

Av Monthly Rent

  • Shows the average monthly rent for arranging tenancies for the selected date filter

Addl. Fee

  • Shows the total additional fees for arranging tenancies for the selected date filter

  • Additional fees are the total sum of management fees, letting fees and landlord fees
    Both Management Fees & Letting Fees are set-up on the tenancy Financial & Renewals tab
    Landlord fees are set on the property Rent/Fee Details screen

Calc. Fees

  • Shows the total yearly management fees and letting fees for the arranging tenancies for the selected date filter
    Both Management Fees & Letting Fees are set-up on the tenancy Financial & Renewals tab

Viewing data behind the statistic

  • Clicking any of the statistics shown will show a data grid for the related tenancies
    For example, this grid is shown when clicking a figure in the Count column
    ADD SCREENSHOT

  • Click the column headings to sort by that column (ascending/descending)

  • To add more columns or remove existing columns from the grid, right-click over the column headings and select Pick columns
    New columns are added to the right of the grid, click and drag to the desired position then right-click over the column headings again and select Save grid layout

  • Click a figure in the grid to see the associated property & tenancy records

Export to Excel

The current dashboard data can be exported to Microsoft Excel

  • Click Export (top right)
    Excel will open with the current data displayed, allowing Excel functions to be used to manipulate the data

Settings

Settings allows you to choose what data is displayed on your dashboard

Changes made to Settings apply to the user who made them, therefore allowing you to customise your dashboard to match your priorities

Accessing Settings

  • Click Settings (top right)

Settings options

By default, data on Arranging Tenancies is displayed on the dashboard

  • Data on Pending Offers can be added to the dashboard and Arranging Tenancies columns can be removed

  • Tick/untick the required columns to show by default

  • Click Save

Reset

  • Puts all settings in this screen back to their default settings

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