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This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.187

The property statuses which determine when landlord fees are raised is set by default - Enterprise customers can request changes to the default options
To request that property statuses are changed from default settings, click here to contact Reapit Support

This functionality is dependent on landlord fee functionality being enabled (see below)
Landlord fee functionality is a configurable option for Enterprise customers - to request this option to be enabled on your system, click here to contact Reapit Support

Landlord fee functionality allows one-off or recurring landlord fees to be raised on a lettings property

When landlord fee functionality is in use, the lettings property status determines when landlord fees are raised - by default, landlord fees will be raised for properties with any of the following statuses:

  • To Let - Available or Unavailable

  • Under Offer - Available or Unavailable

  • Arranging Tenancy - Available or Unavailable

  • Tenancy Current - Available or Unavailable

When a property is at any other status than those listed above, one-off or recurring landlord fees will not be raised

Therefore when a property has any of the following statuses, landlord fees will not be raised:

  • Tenancy Finished

  • Tenancy Cancelled

  • Sold

  • Let by other agent

  • Let privately

  • Market Appraisal

  • Provisional

  • Withdrawn

This update prevents fees being raised when not required

This article outlines the default settings for this functionality
However, as indicated in the configuration information above, Enterprise clients can request which property statuses are enabled/disabled in relation to when landlord fees are raised

Client/Trust Accounts daily processes overview

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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