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This article details how to enable custom applicant status options

From AgencyCloud 12.145+, a key contact can request access to the Setup Sources/Position/Feedback screen which allows them to set up their own custom applicant status options

Clients (& Reapit Support) can set up custom applicant status options, as outlined here - however, if a client hasn't used custom options before, a configuration option also needs to be enabled to switch the feature on - as outlined below

Adding a custom list removes all default options - meaning that only the custom options will be available to select from the Applicant Status list

Default options can still be selected by right-clicking over the Status field on the applicant record

From the System Configuration screen: 

  • Click Applicant Status tab

  • Tick Use custom applicant positions in place of standard status list


  • Click Save and Exit



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