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This guide has been reviewed against our global client base and classed as relevant to all regions

Two configuration options are available which, when enabled, prevent a user from:

  • creating a new works order (this also affects being able to create works orders in bulk)

  • editing an existing works order

Either one or both of the above settings can be applied per user/group

To enable these configuration options, click here to contact Reapit Support

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When both

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 of the above settings are enabled (i.e. the user cannot add or edit works orders):

  • From the Works Order screen, the Create button is not available

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  • Works Orders can be viewed, but not edited

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  • When viewing a list of safety inspections due to expire (e.g. gas safety) via the Property Management panel on the Organiser, the option to book the inspections in bulk is not available

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When your configuration is set so that you cannot edit a works order, from AgencyCloud version 12.133 you will be able to add notes to them

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Two options are available which prevent a user from creating and/or editing a works order