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title | Click here for more information |
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You can access upload reports for each portal via AgencyCloud From the main menu: Click Reports then select Custom Reports Options to access reports for each portal are displayed Nightly Upload Results reports highlight if your property was sent in the previous nightly feed for the selected portal Properties Online reports highlight if your property is currently online in the selected portal
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Next steps
If you have completed all checks above & still have an issue…
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title | If the issue is with your company website |
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Contact your website provider/hosting service as they will need to investigate If they identify an issue which Reapit need to action, the website provider/hosting service should log a case with the Reapit Service Desk with the technical details of the issue
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title | If the above does not apply and you still have an issue |
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Access the Reapit Service Desk portal and log a ticket, making sure you include: The code of the property with the issue Details of the portals/website where the issue lies Confirmation that checks outlined in this guide have been completed
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