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This guide has been reviewed against our global client base and classed as relevant to all regions

The Advanced Search function can be used to send emails in bulk to all landlords or tenants

1. Access Advanced Search

From main menu:

  • Click search icon (magnifying glass) top left

  • Click Advanced Search and select

    • Tenancy Search to email tenants
      (see next step)
      or

    • Landlord Search to email landlords(see step 3)

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2. Use tenancy search screen to email all tenants

The Tenancy Search screen will be displayed

  • To get a list of all tenants, click Search
    (if you wish to filter the list first, use the filter options on the left)

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  • A Warning message will be displayed, click Yes
    The list of tenancies will be displayed

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  • The tenancy list can be filtered using the options on the left, grid features can also be used to sort or group the list
    Click column headings to sort or click to the right of the column heading for filter options

  • Click Print (top left) to email all tenants with an email added in AgencyCloud

    Image Added
  • Click E-mail and Proceed

    Image Added
  • Select E-mail all tenants and click Accept

Tip

A new email message will be created with all tenant email addresses added to the blind carbon copy (bcc) field

3. Use landlord search screen to email all landlords

The Landlord Search screen will be displayed

  • To get a list of all landlords, click Search (bottom right, not shown below)
    (if you wish to filter the list first, use the filter options on the left)

Image Added
  • A Warning message will be displayed, click Yes
    The list of landlords will be displayed

Image Added
  • The landlord list can be filtered using the options on the left, grid features can also be used to sort or group the list
    Click column headings to sort or click to the right of the column heading for filter options

  • Click Print (top right) to email all landlords with an email added in AgencyCloud

    Image Added
  • Click E-mail and Proceed

    Image Added
  • Select E-mail all tenants and click Accept

Tip

A new email message will be created with all tenant email addresses added to the blind carbon copy (bcc) field

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To send emails in bulk to all landlords or tenants, the Advanced Search function can be used