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Example invoice & accessing invoice detail

For existing IRE clients

Tip

The invoice process has changed slightly:

  • You will receive a VAT invoice by post (see example in section a below)

  • If you are utilising various products or managing more than one office, the invoice will only show the total - however, the itemisation can still be accessed via your IRE account
    (see section b below)

a. VAT invoice example

  • You will receive a VAT invoice by post

Picture6.png

b. Access invoice itemisation details (Keywhere only clients - see section c)

From main menu:

  • Click Settings (1) and select Invoices (2)

Beside the required invoice:

  • In Actions column (far right), click ellipsis '…'(3) and select View (4)

Invoice details.png

c. Keywhere only clients

Settings - invoice details.png

From main menu:

  • Click cog icon (1) and select Invoices (2)

Beside the required invoice (shown above in section b):

  • In Actions column (far right), click ellipsis '…'(3)
    and select View (4)

Payment information, including Direct Debits

Tip

If you currently have a Direct Debit arrangement in place, no action is required as payments will be collected automatically

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Info

If you have any billing queries, email the accounts team at: creditcontrol@reapit.com

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