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Access to some configuration screens within AgencyCloud the system can be given to authorised users to allow common system maintenance tasks to be carried out without contacting Reapit Support

This page lists out each area of configuration which can be opened up for self-service and the minimum version of AgencyCloud needed to use the screen

Configuration/setup screen

Reason for use

AgencyCloud version

Version required

Setup Negotiators

Info
Adding

Add a new user,

removing

remove a user and

transferring

transfer data between users

Amend user information, add new users, remove existing users

and

& transfer data from one user to another

12.83+

Setup Areas

Info

Areas - how to add & manage

Add/edit property areas

used in AgencyCloud


Areas are commonly used for matching

12.83+

Setup Offices

Info

Offices - how to add & manage

Add/edit

office details used in AgencyCloud

branch/office set-ups

12.143+

Setup

Referrals

Sources / Position / Feedback

Info
Referrals

Source of enquiry/advertising, applicant status & viewing feedback options - how to add & edit

Add/edit

referral options
Referral functionality allows an applicant, vendor or contact to be referred to pre-set companies12.144

sources/advertising, applicant status & viewing feedback options

12.145+

Setup (Tenancy) Checks

Info

Checks & agreements - how to set-up & maintain

Add/edit checks & agreements, including:

  • Checks: Pre-Tenancy, Post-Tenancy, Pre-Instruction, Re-let, Block Management, Offer, Certificate, Supplier, Renewal

  • Agreements: Break Clauses, Allowances, Renewal Options, Responsibilities

12.144+

Setup

Marketing Expenses

Contact Categories

Info
Marketing expenses

Contact categories - how to add & edit

Add/edit

options

contact categories offered in the

marketing expenses screen
Marketing expenses functionality is available for both advertising and non-advertising expenses, and includes marketing packages

12.144+

Setup Sources / Position / Feedback

InfoSource of enquiry/advertising, applicant status & viewing feedback options

contact record

12.145+

Setup Mailings

Info

Mailings & events - how to add & edit

Add/edit

sources/advertising, applicant status & viewing feedback options

mailings & events options offered in the contact record

12.145+

Setup

Contact Categories

Referrals

Info
Contact categories

Referrals - how to add & edit

Add/edit

contact categories offered in the contact record

referral options
Referral functionality allows an applicant, vendor or contact to be referred to pre-set companies

12.

145

144+

Setup

Mailings

Marketing Expenses

Info
Mailings & events

Marketing expenses - how to add & edit

Add/edit

mailings & events

options offered in the

contact record

marketing expenses screen
Marketing expenses functionality is available for both advertising and non-advertising expenses, and includes marketing packages

12.

145

144+

...

Tip

Click this link for a page which provides access to all self service configuration user guides:
Self-service configuration options

Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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This page outlines which versions of AgencyCloud Reapit offer self service options