Checks & agreements - how to set-up & maintain

Checks & agreements - how to set-up & maintain

This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines how to add/edit checks & agreements using the Setup Checks/Agreements screen

From version 12.144+, a key contact can request access to Setup Checks/Agreements by contacting Reapit Support, click here to request this

Setup Checks/Agreements allows you to configure tenancy agreements and various checklist items across the system

How to access the screen, add/edit each section and specific configuration information for each check/agreement type is covered in this guide - click a link below to skip to the required section:

Before making changes to configuration, the relevant guidance provided in this section should be read thoroughly - any changes made to configuration that causes an impact on operation may incur a charge to rectify

Access Setup Checks/Agreements screen

From main menu:

  • Click user name/office top left of main menu

  • Select Configuration and click Setup Checks/Agreements

  • The Setup Checks/Agreements screen will be displayed

    Main screen - showing all checks.png

Add/edit checks & agreements

From Setup Checks/Agreements screen:

To add a new check/agreement

  • Click the Add button (top left) - this action clears the right side of the screen, ready to add the new check details
    For information on how to configure a new check/agreement, see relevant section below for the check/agreement type you are adding

  • Click Save (top right)

To edit an existing check/agreement

  • Select the check on the left

  • Make changes on the right
    For information on how to configure a check/agreement, see relevant section below for the check/agreement type you are editing

  • Click Save (top right)

Checks showing move icon.png

To change the order of the checks within a list - hover over a check, a double-headed arrow icon is displayed to the left, click and drag the icon to change the order

Checks

Pre-tenancy checks

For information on user functionality for pre-tenancy checks, click here: Pre-tenancy & move in processes

From the Setup Checks/Agreements screen:

  • Select Pre-Tenancy Checks

Pre-tenancy checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Attachment required

 

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Required for deposit release

When ticked, the tenancy deposit/bond will be prevented from being released until the selected check is marked as Complete, as outlined in the Knowledge Base guide: Link post-tenancy checks to deposit/bond release - configuration option

Security

To restrict a check to specific users, a security group can be specified

When set, users in the security group will be able to access and use the check as normal, whereas users outside of the security group will only be able to view the check progress with no ability to update it

Security groups are set-up and managed by Reapit Support

Post-tenancy checks

For information on user functionality for post-tenancy checks, click here: End of tenancy

From the Setup Checks/Agreements screen:

  • Select Post-Tenancy Checks

    Post-tenancy checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Attachment required

 

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Required for deposit release

When ticked, the tenancy deposit/bond will be prevented from being released until the selected check is marked as Complete, as outlined in the Knowledge Base guide: Link post-tenancy checks to deposit/bond release - configuration option

Pre-instruction checks (incorporating re-let checks)

For information on user functionality for pre-instruction & re-let checks, click here: Pre-instruction checklist - configuration option and Re-let checklist - configuration option

From the Setup Checks/Agreements screen:

  • Select Pre-Instruction Checks

    Pre-instruction checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Applies to

Allows you to choose which marketing mode(s) the check is to be offered on (i.e. sales and/or lettings)

Type

Select which type of checklist(s) the selected check is to be used for
i.e. New Instruction and/or Re-let
Re-let checklist functionality is a configuration option available from version 12.156+, as outlined in the Knowledge Base guide: Re-let checklist - configuration option
As well as adding checks here, it also needs to be enabled in System Configuration by Reapit Support Click here to contact Reapit Support to request this

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Attachment required

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Optional

When ticked, allows the selected pre-instruction check to be left incomplete in order to change a property status to for sale/to let, as outlined in the Knowledge Base guide: Optional pre-instruction checks - configuration option

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Security

To restrict a check to specific users, a security group can be specified

When set, users in the security group will be able to access and use the check as normal, whereas users outside of the security group will only be able to view the check progress with no ability to update it

Security groups are set-up and managed by Reapit Support

Offer checks

For information on user functionality for offer checks, click here:
Pre-acceptance offer checklist (sales) - configuration option

From the Setup Checks/Agreements screen:

  • Select Offer Checks

    Offer checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Attachment required

 

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Required for deposit release

When ticked, the tenancy deposit/bond will be prevented from being released until the selected check is marked as Complete, as outlined in the Knowledge Base guide: Link post-tenancy checks to deposit/bond release - configuration option

Security

To restrict a check to specific users, a security group can be specified

When set, users in the security group will be able to access and use the check as normal, whereas users outside of the security group will only be able to view the check progress with no ability to update it

Security groups are set-up and managed by Reapit Support

Block management checks (when Block Management functionality is enabled)

For information on user functionality for block management checks, click here: Management checks

From the Setup Checks/Agreements screen:

  • Select Estate Management Checks
    This option will only be displayed when Block Management functionality is enabled

    Estate Management checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Attachment required

 

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Required for deposit release

When ticked, the tenancy deposit/bond will be prevented from being released until the selected check is marked as Complete, as outlined in the Knowledge Base guide: Link post-tenancy checks to deposit/bond release - configuration option

Certificate checks

For information on user functionality for certificate checks, click here: Safety certificate checklist - configuration option

From the Setup Checks/Agreements screen:

  • Select Certificate Checks

    Certificate checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Type

Choose which certificate types this check will be required for
e.g. Gas Safety

Status

Allows a status to be set for the specific certificate type - as explained further in this Knowledge Base guide: Set certificate status & status-related certificate checks - configuration option

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Attachment required

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Security

To restrict a check to specific users, a security group can be specified

When set, users in the security group will be able to access and use the check as normal, whereas users outside of the security group will only be able to view the check progress with no ability to update it

Security groups are set-up and managed by Reapit Support

Renewal checks

For information on user functionality for renewal checks, click here: Tenancy renewal negotiation checks (standard/updated checklist style) - configuration option

From the Setup Checks/Agreements screen:

  • Select Renewal Checks

    Renewal checks.png

Code

Leave blank - code will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Supplier checks

For information on user functionality for supplier checks, click here: Supplier checklist functionality - configuration option

From the Setup Checks/Agreements screen:

  • Select Supplier Checks

    Supplier checks.png

Code

Leave blank - code will be automatically added when saving

Applies to

Select whether the check is to be made available to core suppliers or non-core suppliers, or both - one/both options must be selected - for more information about core suppliers, see the Knowledge Base guide: 'Core' and 'on hold' suppliers - configuration option

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted)

Name

Text displayed to users in the check screen

Offices

Choose which offices can use this check - leave blank for all

Type

Select specific supplier type(s) who can use the check, or leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the check and also remove it - unticked means the check cannot be changed or removed

Attachment required

When ticked, a document needs to be uploaded for the selected check before it can be marked as complete

Exclude status ‘Not Needed’

When ticked, prevents the user from marking a check as Not Needed

Enable required by date

When ticked, a ‘required by' date can be added to the selected checklist item - when a date is entered, the item can be reported on by ‘required by’ date, allowing overdue items to be identified, as outlined in the Knowledge Base guide: Set 'required by' date on checklist items to identify overdue items - configuration option

Milestones (sales progress)

For information on user functionality for milestones, click here: Advanced custom sales progress milestones - configuration option

From the Setup Checks/Agreements screen:

  • Select Milestones

    Milestones sales progress.png

Code

Leave blank - will be automatically added when saving

Inactive

If a check is no longer in use, select the check type on the left of the screen and tick the Inactive box, top right (checks cannot be deleted

Name

Text displayed to users in the Milestones screen

Offices

Choose which offices can use this milestone - leave blank for all

Allow user to edit/delete

When ticked, users can make changes to the title of the milestone and also remove it - unticked means the milestone cannot be changed or removed

Enable required by date

When ticked, a ‘required by' date field can be completed for the selected milestone

Required before exchange

When ticked, the property status cannot be changed to Exchanged until this milestone is complete

Statuses

The status options that should be offered for this milestone
These options are set in System Configuration - Enterprise customers can request specific status options by contacting Reapit Support

Completion Statuses

From the status options set in the Statuses option above, select the options which will make the current milestone complete (e.g. Received, Approved etc.)

Requires Attachment

If a document needs to be uploaded for the selected milestone, select the status option at which a document is required (e.g. Received)

Rent review checks

These checks require enhanced rent review functionality to be enabled on your system
This functionality can be applied from version 12.225 but is not enabled by default
For more information, click here: Reapit version 12.225 release notes

For user information on enhanced rent review functionality, click here:
Add/manage rent reviews (enhanced rent review functionality)

To setup rent review checks:

  • Click Configuration and select Setup checks/agreements

  • Click Rent Review Checks

    RR checklist setup.png