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This guide has been reviewed against our global client base and classed as relevant to all regions |
Both standard tenants and occupiers can be added to the same tenancy
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- once added, letters can be set up to send to the occupier(s), as well as/instead of the tenant, and vice versa
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This page outlines how to add permitted occupiers to a tenancy where the main tenant is a person |
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In situations where the main tenant is a company with licenced occupiers, |
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click here for more information: Add licenced occupiers to a tenancy (when tenant is a company) |
1. Access tenancy From the tenancy record:
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2. Add permitted occupier details This screen will be shown when choosing to add a New occupier name (outlined in step 1)
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3. Convert to contact Converting an occupier to a contact can be carried out from the screen shown in step 2 or as follows From the tenancy record:
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4. Change tenant/occupier description Descriptions added by default (i.e. Add. Tenant 1, Occupier 2) can be edited From the Additional Tenants / Occupiers panel:
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5. Add occupier details to a letter Merge fields which will pull the occupier name(s) into a letter are available
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From version 12.185+, reports can be run on permitted occupiers, as outlined here: From version 12.189+, permitted/licenced occupier roles are shown on the contact record, as outlined here: Permitted or licenced occupier role shown on contact record |
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How to add permitted occupiers to a tenancy where the main tenant is a person |