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The ability to use ‘Fi’ - Reapit’s chatbot - is now available within the Reapit desktop product
Fi can be used to ask ‘how to’ questions regarding the use of Reapit CRM for sales and lettings
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1. Ask Fi a question Fi is always available to use via the main menu Click question mark icon (top left) ![Fi icon on main screen.png](https://reapit.atlassian.net/wiki/download/thumbnails/2647064665/Fi%20icon%20on%20main%20screen.png?version=1&modificationDate=1738758240656&cacheVersion=1&api=v2&width=742) The Reapit AI Assistant screen is displayed with a greeting ![Fi question screen.png](https://reapit.atlassian.net/wiki/download/thumbnails/2647064665/Fi%20question%20screen.png?version=1&modificationDate=1738758262205&cacheVersion=1&api=v2&width=742) In the Message field, type your question, then press the arrow icon to submit the question (or press enter on your keyboard) ![Fi with question.png](https://reapit.atlassian.net/wiki/download/thumbnails/2647064665/Fi%20with%20question.png?version=1&modificationDate=1738758277443&cacheVersion=1&api=v2&width=742) Fi’s answer is displayed below ![Fi with question answered.png](https://reapit.atlassian.net/wiki/download/thumbnails/2647064665/Fi%20with%20question%20answered.png?version=1&modificationDate=1738758291027&cacheVersion=1&api=v2&width=742)
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If you need to refer to the answer again, you can copy it to another location (e.g. Word) Scroll to the bottom of the answer for the option to copy it - see step 2 |
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2. Fi’s answer Icons are available at the bottom of Fi’s answer, as follows (from left to right): Copy - copies the answer to the clipboard, allowing it to be pasted elsewhere (e.g. Word) Good response - click to report a good response Bad response - click to report a bad (or incorrect) response Retry - click to generate a slightly different response to the last question asked ![Icons at bottom of answer.png](https://reapit.atlassian.net/wiki/download/thumbnails/2647064665/Icons%20at%20bottom%20of%20answer.png?version=1&modificationDate=1738761262425&cacheVersion=1&api=v2&width=486)
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If Fi doesn’t know the answer to your question… In some cases, Fi may give you an incorrect answer - if this happens: You might be told that no answer is available - if this happens: Try re-wording your question If you are still being told that no answer is available, links are provided to:
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