Page Comparison

1. Access Tenant Refunds screen

From tenancy:

• Beside Deposit, click Manage

From Tenancy Deposit Details:

• Click Refund Deposit
  
  The Tenant Refunds screen is displayed

2. Post charge for disputed funds

From Tenant Refunds:

• Click Post a charge for disputed funds

• Enter the amount of held deposit to transfer & click Accept

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  The maximum amount that can be transferred will be displayed, this can be changed (to a lesser amount), where required, as shown below

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• A confirmation message is displayed, click Yes

  

• The amount shown in Tenant Refunds is updated accordingly

3. Deposit Held & Disputed Funds shown on deposit details

From Tenancy Deposit Details:

• Deposit Held & Refunds sections are updated accordingly

• When choosing to transfer a deposit out, the amount that can be transferred will reflect the amount of deposit now held

4. Transferring a deposit out

The maximum deposit amount that can be transferred out will reflect the amount of deposit now held