Transfer disputed funds to deposit scheme via tenant refund screen - configuration option
This guide has been reviewed against our global client base and classed as relevant to all regions
A configuration option is available which allows disputed funds managed via a deposit protection scheme to be identified as part of the deposit release process from within the tenant deposit refund screen
To enable this configuration option, click here to contact Reapit Support
When configured, this feature is available for tenancies that have a deposit protection scheme set up and a cleared deposit balance
1. Access Tenant Refunds screen From tenancy:
From Tenancy Deposit Details:
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2. Post charge for disputed funds From Tenant Refunds:
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3. Deposit Held & Disputed Funds shown on deposit details From Tenancy Deposit Details:
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4. Transferring a deposit out The maximum deposit amount that can be transferred out will reflect the amount of deposit now held |
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