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This guide has been reviewed against our global client base and classed as relevant to all regions

A tenant can view information on their tenancy via the Consumer Portal on their mobile device - this page outlines how to access the tenant view

1. Access marketing options

From portal home page:

  • Click Marketing

2. Access tenant view

From the view options at the top:

  • Click Tenant

  • The main photo of the property they are renting is shown, along with summary details

  • View Listing displays details of the property

  • Landlord Info displays the landlord name

For information on all other features shown here, see Related articles below

The view options available (i.e. owner, applicant, tenant) will depend on the roles the client has in AgencyCloud (i.e. vendor, landlord, applicant, tenant)

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