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This guide has been reviewed against our global client base and classed as relevant to all regions

This guide explains how to return a float to a landlord when it is no longer required

1. Manage Floats

From the landlord record:

  • Right-click Payments and select Manage Floats

  • Change the Set Float to zero
    Or, if you need to only partially release the float, set the amount that you still need to hold


2. Create a landlord payment

If you wish to release funds immediately, and there is no other payment due a one-off landlord payment should be created

From the landlord record:

  • Click Payments to create the one-off payment

    Otherwise, the float will be released in the Landlord Payment Run next time a landlord payment is due - e.g. when the next rent is received


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