This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE
If you need to suspend sending an invoices or chasing arrears with a leaseholder (for example, due to a discrepancy/dispute or a sale being in progress), this is done via the Unit Details screen, as outlined below.
From the estate record:
- Open the relevant Unit Details screen
- On the left side of the screen, tick Suspend invoices and arrears
- Click Save
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