This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE
This article outlines how to process a rejected BACS/ABA payment
From the Lettings main menu, click Daily Accounts Processes:
- Select Bank Reconciliation
- Locate the BACS/ABA entry that contains the failed payment and double-click
- From the Payment Breakdown screen, un-tick the failed payment and click Accept
- Click Yes to resubmit the item to the BACS/ABA and Cheque Run
The item will appear in the BACS/ABA and Cheque Run only after the rest of the BACS/ABA payments have been reconciled
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