This guide has been reviewed against our global client base and classed as relevant to all regions
When carrying out a manual override on an ID check, it can be carried out without entering any required ID data in the Primary and/or Secondary ID field - this allows a user with the appropriate permissions to log a manual ID check without entering any supporting data
Being able to manually override an ID check is a configuration option - for more information, click here: ID check override option - configuration option
From a contact record:
The ID check can be saved without entering any further detail:  |
