Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

This guide covers:

Billing information for existing IRE clients

The invoice process has changed slightly:

  • You will receive a VAT invoice by post (see example in section a below)

  • If you are utilising various products or managing more than one office, the invoice will only show the total - however, the itemisation can still be accessed via your IRE account
    (see section b below)

a. VAT invoice example

  • You will receive a VAT invoice by post

Picture6.png

b. Access invoice itemisation details (KeyWhere only clients - see next step)

From main menu:

  • Click Settings (1) and select Invoices (2)

Beside the required invoice:

  • In Actions column (far right), click ellipsis '' (3) and select View (4)

Invoice details.png

KeyWhere only clients

Settings - invoice details.png

From main menu:

  • Click cog icon (1) and select Invoices (2)

Beside the required invoice (shown above):

  • In Actions column (far right), click ellipsis '' (3)
    and select View (4)

Payment information - including Direct Debits

If you currently have a Direct Debit arrangement in place, no action is required as payments will be collected automatically

Payment information

  • Payments should be made on or before your normal due date

  • The following details should be used for all payments:

    • Bank Account Name: Reapit Limited Bank

    • Sort code: 30-99-30

    • Bank Account Number: 00249909

Direct Debit payments

Direct Debit payments are processed around 10th of each month

ADD MANDATE!

If you have any billing queries, email the accounts team at: creditcontrol@reapit.com

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

  • No labels