This guide covers:
Example invoice & accessing invoice detail
For existing IRE clients
The invoice process has changed slightly:
You will receive a VAT invoice by post (see example in section a below)
If you are utilising various products or managing more than one office, the invoice will only show the total - however, the itemisation can still be accessed via your IRE account
(see section b below)
a. VAT invoice example
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b. Access invoice itemisation details (KeyWhere only clients - see section c) From main menu:
Beside the required invoice:
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c. KeyWhere only clients | From main menu:
Beside the required invoice (shown above in section b):
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Payment information, including Direct Debits
If you currently have a Direct Debit arrangement in place, no action is required as payments will be collected automatically
Payments
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Direct Debit payments
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If you have any billing queries, email the accounts team at: creditcontrol@reapit.com
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help