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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC

This page explains how to unallocate a receipt that has been used to pay invoices, providing those invoices have not been paid out of the system


1. Unallocate receipt

From the ledger where the funds that need allocating exist:

  • Right-click the credit and check allocations

  • Right-click the credit and select Unallocate receipt



2. Finalise the unallocation

All related transactions for the funds initial allocation are shown:

  • Click Post to finalise


3. Review the ledger 

The funds are now back to being unallocated and are ready to be allocated to other invoices/fees.


The previously paid invoices will revert back to unallocated.


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