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Sometimes within your Organiser you will notice that your results/stats aren't what you are expecting or they may be different to your colleagues, when in fact you should be seeing the same information. There is usually a very simple reason as to why this is, and it will all be explained below.

The 3 primary areas we need to check are:

  1. The 'Layout' setup
  2. The 'Panel' setup
  3. The report/categeory setup

You may also be interested in: Power Organiser - Adding and Removing Categories 

Step-by-step guide / Checks to perform

  1. Check your 'Layout' setup. This is always in the top right corner of the organiser - you will notice the large cog icon. Simply click on this. 

  2. When in the layout setup screen, you will need to ensure that you have the correct 'Layout type' and offices selected.


Please Note

The report setup will supersede the panel setup, and the panel setup will supersede the layout setup. 

  1. Below is a screenshot of the layout setup location:

 2. Layout setup screen

1. Check your 'Panel' setup.

This can be found at the top of every panel in your organiser. Simply hover your mouse above the panel and you will notice a small cog appear - clicks this to enter that panel's setup.


2. When in the panel setup screen, you will need to ensure that you have the correct 'Offices to include' added. These are the offices that your categories will be pulling their data from.

1.Below is a screenshot of the panel setup location:

 2. Panel setup screen

1. Check your 'Report/Category' setup. To access this, simply right click on the category you wish to check/edit and then go to 'Setup' - This will take you to the 'Edit Category' screen.



Useful Power Reporting Information

This is where your knowledge of Power Reports comes in handy. Power Reports - Building a Power Report


2. Once in the Edit Category screen, you will need to click on 'Edit' button and then 'Edit criteria' - this will take you to the report setup.


3. Once in the report setup (This is just a Power Report) you will be able to see the current criteria for that category. You can change this to meet your requirements and give you the results that you want.

  1. Below is a screenshot of how to access the report/category setup:

 2. The 'Edit Category' screen

 3. The Report screen




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