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If you can't find one of your properties on a portal / website, this page outlines how to use the inbuilt RPS Internet Check tool which will help you to identify why the property is missing.

The Internet Check function carries out a basic check of the chosen property record.

1. Locate property

Locate the property that is missing from the portal:

  • Open the property record

  • Click Marketing

2. Use Internet Check function


  • Click Internet Check

    This performs an examination of the current property record in order to identify the issue(s) 

3. Issue(s) identified


A pop-up box will be displayed and the potential upload problems for this property listed

 Do you advertise with OnTheMarket? / Is your property upload delayed?
  • If you advertise with OnTheMarket, it may be that the property has not been uploaded yet due to their Earlybird delay. This means that your property will appear on OnTheMarket before any other portal and will be uploaded once the countdown has finished.
 Are you getting an error of Agency is: ...?

This error is referring to the agency type that has been set via the property, Financial screen, Selling Agency field.

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