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This guide has been reviewed against our global client base and classed as relevant to all regions

A tenant can use the Consumer Portal to access details of viewing/open house & property inspection appointments for their tenancy

To do this, the tenant needs to access their tenant view first - as outlined here:
Access tenant view on the Consumer Portal

1. Access appointments option

From tenant view:

  • Click Appointments

2. Past/future appointments

  • Details of viewings and property inspection appointments are displayed

  • Past appointments are shown at the top in grey and future appointments are shown below these under Upcoming Appointment

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