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This page outlines how to apply a renewal/extension* or alteration to a tenancy

*The terminology - i.e. renewal or extension - in use on your system is dependent on configuration as chosen by your business - - for the purposes of this guide, renewal will be used

1. Access alterations screen

The Tenancy Renewals & Alterations screen can be accessed in

two From the 

several places on the tenancy record

From the Details tab:

  • Click the Status menu

  • Select Add renewals / alterations / fees

OR

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  • Or - click the icon to the right of the tenancy status, or from Financial & Renewals tab

:From the
  • , Renewals / Alterations / Fees panel (bottom of screen)

Click 
  • , click (plus)

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2. Select renewal type

  • Select Add renewal, alteration or fee

  • Click Accept

Tenancy

For information on tenancy renewal negotiations

are covered
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3. Add an alteration

For information on adding a renewal, see step 4

Leave Alteration selected
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  • Ensure Alteration is selected

  • In the From field to the right, enter the date from which the alteration will apply 

  • The Rent and Payable fields are greyed out but can still be altered

    • Make required changes to one/both fields

  • Enter details of any One-off fee, Account, Amount and Narrative

  • The bottom panel allows adjustments to the fees to be made
    Although these fields are greyed out they can still be changed

  • Details of the alteration are stored at the bottom of the Financial & Renewals tab

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info
Tip

To record a temporary change, two alterations need to be added
For example, if you need to enter a rent reduction for 3 months: the first alteration should be entered to cover the reduction, with a second alteration being added to start 3 months later, putting the rent back to its original rate

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4. Adding a renewal

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  • Select Renewal

  • The From and To dates to the right will be automatically populated, check these are correct for this renewal

  • The Rent and Payable fields are greyed out but can still be altered

    • Make required changes to one/both fields

  • Enter details of any One-off fee, Account, Amount and Narrative

  • The bottom panel allows adjustments to the fees to be made
    Although these fields are greyed out they can still be changed

  • Details of the renewal are stored at the bottom of the Financial & Renewals tab

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Tip

From version 12.185+, reports can be run on renewals & alterations, as outlined here:
Report on tenancy renewals/extensions & alterations

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How to apply a renewal/extension or alteration to a tenancy

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