Tenancy alterations & renewals/extensions

This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines how to apply a renewal/extension* or alteration to a tenancy

*The terminology - i.e. renewal or extension - in use on your system is dependent on configuration as chosen by your business - - for the purposes of this guide, renewal will be used

1. Access alterations screen

The Tenancy Renewals & Alterations screen can be accessed in several places on the tenancy record

From the Details tab:

Click the Status menu
Select Add renewals / alterations / fees

Or - click the icon to the right of the tenancy status, or from Financial & Renewals tab, Renewals / Alterations / Fees panel (bottom of screen), click

2. Select renewal type

Select Add renewal, alteration or fee
Click Accept

For information on tenancy renewal negotiations click here

3. Add an alteration

For information on adding a renewal, see step 4

Ensure Alteration is selected
In the From field to the right, enter the date from which the alteration will apply
The Rent and Payable fields are greyed out but can still be altered
- Make required changes to one/both fields
Enter details of any One-off fee, Account, Amount and Narrative
The bottom panel allows adjustments to the fees to be made
Although these fields are greyed out they can still be changed
Details of the alteration are stored at the bottom of the Financial & Renewals tab

To record a temporary change, two alterations need to be added
For example, if you need to enter a rent reduction for 3 months: the first alteration should be entered to cover the reduction, with a second alteration being added to start 3 months later, putting the rent back to its original rate

4. Adding a renewal

Select Renewal
The From and To dates to the right will be automatically populated, check these are correct for this renewal
The Rent and Payable fields are greyed out but can still be altered
- Make required changes to one/both fields
Enter details of any One-off fee, Account, Amount and Narrative
The bottom panel allows adjustments to the fees to be made
Although these fields are greyed out they can still be changed
Details of the renewal are stored at the bottom of the Financial & Renewals tab

Knowledge Base

Tenancy alterations & renewals/extensions

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*The terminology - i.e. renewal or extension - in use on your system is dependent on configuration as chosen by your business - - for the purposes of this guide, renewal will be used

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