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This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which means that receipts will be reversed rather than deleted

To enable this configuration option, click here

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to contact Reapit Support

1. Reverse receipt option

From the tenancy:

  • Click View Transactions

  • Right-click over the relevant receipt and select Reverse receipt

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2. Enter reason

  • Enter the Reversal Reason

  • Click Accept

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3. Reverse receipt

  • Click Post

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Configuration option which means that receipts will be reversed rather than deleted