Receipts

Import a bank statement

How to import your bank statement so that you can match the bank receipts

Import receipts from bank statement updates & enhancements

The import receipts from bank statement function has been updated and enhanced - including screen usability updates, a new configuration option to enhance functionality and performance, plus background updates to improve efficiency

Unallocated tenant receipts

If a tenant makes a payment that exceeds the total invoices due, any extra money will be held as tenant unallocated monies - these can be managed from the tenancy directly, or in bulk through the Unallocated Tenant Receipts screen

Receipt a single receipt against multiple records

Process to follow in order to split a single receipt into multiple receipts

Change receipt type (in receipts from statement)

How to change individual transaction receipt types in the Import Receipts from Bank Statement screen 

Option to auto allocate in bulk added to Unallocated Tenant Receipts screen

The Unallocated Tenant Receipts screen has an option to auto allocate all available tenant funds in bulk

Copy current bank reference to create statement reference

Shortcut option in the Import Receipts from Bank Statement screen which allows a statement reference for a tenancy to be created

Receipt Direct Debits

How to match the Direct Debit receipt to the Direct Debit file

Unknown receipts reversed

This article explains when receipts will be reversed, rather than deleted

Receipt a supplier payment to pay a credited/refunded works order

How to receipt funds received from a supplier that are to refund a supplier invoice that was previously paid, but has since been credited

Configuration options (receipts)

Click this link for information on receipt-specific configuration options

APAC specific (receipts)

Click this link for APAC-specific receipts guides