Reverse associated transactions when reversing receipts - configuration option

Owned by Fiona Wilson
Last updated: Mar 07, 2023
1 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which means that receipts will be reversed rather than deleted

To enable this configuration option, click here to contact Reapit Support

1. Reverse receipt option

From the tenancy:

  • Click View Transactions

  • Right-click over the relevant receipt and select Reverse receipt

2. Enter reason

  • Enter the Reversal Reason

  • Click Accept

3. Reverse receipt

  • Click Post