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This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud version 12.133, a shortcut option to send emails to relevant parties is available on an applicant, tenancy, property and works order

Where multiple email addresses are stored (e.g. multiple vendors or applicants), all email addresses will be used when selecting the shortcut option


1. Sales property

  • Right-click over the Letters button
  • An option to email the vendor is offered


2. Lettings property

  • Right-click over the Letters button
  • Options to email the landlord and the existing tenant are offered


3. Tenancy

  • Right-click over the Letters button
  • Options to email the landlord, the tenant or all parties are offered


4. Applicant

  • Right-click over the Letters button
  • An option to email all contacts is offered


5. Works order

  • Right-click over the Documents button
  • Options to email the landlord and tenants are offered



A shortcut option to email each/all parties involved in an offer is also available on the Offers screen

Right-click the Letters button to access the available options


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