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This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines the process to be used to mark an unreconciled unknown receipt to showing as unposted

1. Mark as unposted

From Import Receipts from Bank Statement:

  • Select Unknown filter
    (top left)

  • Right-click relevant funds and select Return to unposted

2. Review

  • The unknown receipt will now show as unposted

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