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SMS Speedway are a third-party provider who provide text message services that allow you to send messages to your contact's mobile devices. You can inform them of various things such as diary reminders, regular updates on a sale, matching or simply keeping in contact with your vendors.

Occasionally when booking appointments and sending text messages to clients utilising SMS Speedway, there are errors which can occur. Below details the most common errors received  general guidelines on how to investigate.


1. Internet Explorer failing to pop-up

  • Check Task Manager for any instances of Internet Explorer running in the background. End all instances and retry


  • Check if Internet Explorer is set as the default browser. Control Panel > Programs > Default Programs

2. SMS Message not queued: incorrect login

  • Contact Reapit Support who can confirm with SMS Speedway on whether or not the credentials are correct


  • Alternatively, you may need to speak to SMS Speedway in order to obtain a log in if the account does not exist: support@sms-speedway.com / 0845 869 2935

3. SMS Message not queued: out of credit

  • It requires one credit per message, with each message being up to 160 characters. If the account has run out then you will not be able to send any further messages


4. SMS Message not queued: no message set

  • Contact Reapit Support who can investigate further



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