SMS templates

SmsMatch.txt

Property > applicant match > Reports > SMS option

Used whenever someone is performing a property to applicant match - this action also triggers picture messaging

Template usually contains brief message details to inform clients of a new property that might interest them

SmsDryCnf.txt

Diary appointment > Print > SMS option

Used as confirmation of a diary appointment and often used in partnership with automated reminders

smsToApp.txt

Click applicant mobile phone number > Send template SMS message

Template used to create custom SMS for applicant

smsToVnd.txt

Click vendor mobile phone number > Send template SMS message

Template used to create custom SMS for vendor

smsToLld.txt

Click landlord mobile phone number > Send template SMS message

Template used to create custom SMS for landlord

smsToLnd.txt

Click landlord mobile phone number > Send template SMS message

Template used to create custom SMS for landlord

smsToTen.txt

Click tenant mobile phone number > Send template SMS message

Template used to create custom SMS for tenant

smsToCmp.txt

Click company mobile phone number > Send template SMS message

Template used to create custom SMS for companies

smsToStf.txt

Click staff member mobile phone number > Send template SMS message

Template used to create custom SMS for staff member of a company

smsToBuy.txt

Click buyer mobile phone number > Send template SMS message

Template used to create custom SMS for buyer

smsToCnt.txt

Click contact mobile phone number > Send template SMS message

Template used to create custom SMS for contact

Smsspeedway_XX_YYY.txt

This serves as the bulk of the template options for automated reminders

• Changing the XX and YYY content will affect the message content and who the recipient is

  • XX
    2-character diary appointment type that this message will be used for

  • YYY
    Short form for the recipient and limited to:
    ven for property vendor or landlord
    neg for assigned negotiator
    app for applicant or current tenant

For example: a template named SmsSpeedway_vw_ven.txt
will be used for automated text messages sent for a valuation to a vendor

Smsspeedway_XX_YYY<num>.txt

This is only used in the event that the client has requested follow up SMS automated texts

If the client wants to send a message following on from an appointment (e.g. to request feedback) this template will be required

The naming convention must follow the same logic as above, with the appropriate appointment code and recipient; the number (num) must be incremented for each additional message required

For example, to use follow up templates for the example given above, the templates to use will be:
SmsSpeedway_vw_ven2.txt
The second follow up will be SmsSpeedway_vw_ven3.txt

etc.

smslld_arrears.txt

Chase arrears screen> to landlord > Print> SMS

SMS message template for chasing landlord arrears

smsten_arrears.txt

Chase arrears screen> to tenant > Print> SMS

SMS message template for chasing tenant arrears