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This guide has been reviewed against our global client base and classed as relevant to all regions

This article provides advice on how to add or edit sources/advertising, applicant status/position & viewing feedback options on AgencyCloud using the Setup Sources/Position/Feedback screen

This guide covers:

From AgencyCloud 12.145+, a key contact can request access to the Setup Sources/Position/Feedback screen by contacting Reapit Support, click here to request this

Before making changes to AgencyCloud configuration, the guidance provided on this page should be read thoroughly - any changes made to configuration that impact the operation of AgencyCloud may incur a charge to rectify

Accessing Setup Sources/Position/Feedback screen

From main menu:

  • Click user name/office

  • Select Configuration and click Setup Sources/Position/Feedback

  • The Setup Sources/Position/Feedback screen will be displayed

Source of enquiry & advertising options

A source of enquiry can be entered on an applicant, vendor, landlord & contact record and used to report on to identify trends

A source option can also be identified as an advertising publication to allow adverts to be logged against the publication

From the Setup Sources/Position/Feedback screen:

  • Ensure Source of enquiry/advertising option is selected (top left)

To add new checks:

  • Click the Add button
    This action clears the right side of the screen, ready to add a new option

To edit an existing option:

  • Select the option on the left

  • Make changes on the right

  • Click Save

The following settings are available:

Code

Leave blank - will be automatically added when saving

Associated Records

Available once saved

Provides ability to see a list, by record type, where the source is currently set (i.e. by lettings/sales applicant, vendor or landlord)

Name

Text displayed to users in the Source list and, when being used to log adverts, the Publications list (see next step)

Advertising Publication

Tick this option if this source is also an advertising publication
This will add the source to the publications list for logging adverts

Frequency
Weekly on, Monthly, Other

If this source is also to be used for logging adverts (see above), select the frequency for the publication

Ad Sizes

If this source is also to be used for logging adverts (see above), ensure the correct sizes for this publication are entered in this field (comma separated)
Default sizes are automatically entered but can be removed

Department

If the source needs to be made exclusive to one/more Department, select Department(s) here - if not, leave blank

Office

If the source need to be made exclusive to one/more offices, select office name(s) here - if not, leave blank

Office name(s) should also be entered if you want this source to appear in the initial Source list
(i.e. without having to click Show more in the Source menu to view it)

Applicant position & status options

Viewing feedback


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