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This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud 12.165+, when uploading a document to an ID check, the option to view the document is available and can be used before saving/submitting the check

From ID check, after uploading a new document:

  • Click document and select View document

The View document option can be accessed before saving/submitting the check
The document can also be removed via this menu

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