Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.182

The ‘checked by’ field on the ID check screen can no longer be changed - it will always show as the person who created the ID check and cannot be set to any other user

This applies to adding a new ID check, Landlord Registration or Right to Rent (RTR) check, where enabled

For more information on entering ID, including links to guides on Landlord Registration or RTR checks, click here: Enter & report on ID

1. Add a new check

When adding a new ID check:

  • The Checked by field will automatically be set as the current user and will be non-editable

    ID checked by field.png

This also applies when adding a Landlord Registration or Right to Rent (RTR) check

2. Edit a check

When editing a check:

  • The Checked by field will be non-editable

    ID checked by field - edit existing.png

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

  • No labels