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This page explains how to mark an unreconciled unknown receipt back to showing as unposted.

This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC

1. Mark as unposted

From Import Receipts from Bank Statement, unknown items:

  • Right-click the relevant funds and select Return to unposted

2. Review

The unknown receipt will now be showing as unposted

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