This guide has been reviewed against our global client base and classed as relevant to all regions
When given the appropriate permissions, it is possible to set-up users on your system via the new user wizard
Once a new user has been set up, the option to associate a team member is also offered - in most situations, a team member would be associated
What is a user? A user account provides the ability to log in to the on IRE/Reapit Bookings system but does not provide the ability to assign someone to properties/viewings
What is a team member? An IRE/Reapit Bookings user needs to be a team member in order to assign someone to properties/viewings within the system
If only a team member account needs to be set-up (and not a user account), see this guide:
Team members - add, edit & make inactive (IRE / Reapit Bookings)
This guide covers:
Access manage users screen & new user wizard
From the IRE dashboard menu (on left):
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Step 1: create new user account
To create a new user account, enter the following information:
A team member association is needed when assigning someone to properties/inspections within the system (a team member association is required in most scenarios) |
Step 2: associate team member
To associate a team member, enter the following information:
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Step 3: customise team member
Use this screen to create the team member’s email signature:
Yes - Merge option - ignore this option when adding a new user & team member |
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help