Changes to ID checks detailed in ID check screen
This guide has been reviewed against our global client base and classed as relevant to all regions
When viewing the ID check screen, details of changes made are displayed
This applies to systems where the ID check screen uses two panels, as shown below
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A configuration option is also available to ensure that changes to ID checks are detailed in the contact journal - click here for more information:
Changes to ID check status logged in contact Activity Feed/journal - configuration option
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