View full appointment details in Reapit Go
This guide has been reviewed against our global client base and classed as relevant to all regions
Full appointment details can be accessed from the appointment summary screen
The full details screen offers further appointment functions, such as marking an appointment as confirmed, changing appointment details, following up an appointment or cancelling it - an option to create a journal entry is also available
All features/processes available in the full appointment screen are listed below (click a link to skip to a specific section):
- 1 Access full appointment details screen
- 2 Create journal entry
- 3 Edit appointment screen
- 4 Negotiator management screen
- 5 Cancel an appointment (including how to reschedule a cancelled appointment)
- 6 Email booking confirmation
- 7 Access property or attendee details
- 8 Send reminder message to vendor/landlord or attendee
- 9 Appointment notes - viewing arrangements & entry comments
- 10 Follow up tab
Access full appointment details screen
From appointment summary page:
The first line of the property address and postcode is displayed (top left), tap to display the property on a map app (e.g. Google Maps) All other available features are covered in the following sections |
Create journal entry
A journal entry can be added for one or more parties involved in the appointment From full appointment details screen:
Journal entries can be viewed in Reapit Go via the property/applicant/contact details screen |
Edit appointment screen
Access edit appointment screen
From full appointment details screen:
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View & edit appointment start/end time & date
From Edit Appointment screen:
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Change appointment time and/or date
From Edit Appointment screen:
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Set-up (or edit) a recurring appointment
From Edit Appointment screen:
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Change appointment type, mark as virtual and/or repeat
From Edit Appointment screen:
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Negotiator management screen
Access negotiator management screen
From full appointment details screen:
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Change appointment owner
From Negotiator Management screen:
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Mark appointment as unaccompanied (or accompanied)
From Negotiator Management screen:
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Confirm appointment
From Negotiator Management screen:
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Add/change property and/or attendee
From Negotiator Management screen:
In this example, as a property has not been added to this appointment, therefore a Select Property button is available
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Add/change additional offices/negotiators
From Negotiator Management screen:
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Cancel an appointment (including how to reschedule a cancelled appointment)
1. Cancel an appointment From full appointment details screen:
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2. View cancelled appointments in Reapit Go If the Reapit Go diary of the appointment owner is setup to show cancelled appointments, the appointment will still show in their diary (it won't show up as an appointment for today on the Reapit Go homepage) From the diary:
From diary:
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3. Reschedule a cancelled appointment From the cancelled appointment information screen (shown above):
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Email booking confirmation
A booking confirmation email can be generated From full appointment details screen:
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Access property or attendee details
Access property details From full appointment details screen:
Access attendee details From full appointment details screen:
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Send reminder message to vendor/landlord or attendee
Send reminder to vendor/landlord or attendee From full appointment details screen:
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Appointment notes - viewing arrangements & entry comments
From full appointment details screen: Viewing Arrangement notes When Viewing Arrangements have been added via the Viewings & Keys screen on the Reapit CRM product, the notes will be shown here:
Entry comments The field below Viewing Arrangement notes displays the entry comments from the diary entry:
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Follow up tab
From full appointment details screen:
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