Organiser category/panel data blocked when slow to load
- Fiona Hardy
This guide has been reviewed against our global client base and classed as relevant to all regions
Available from version 12.195
This option is enabled by default for all customers and assumes a category/panel is slow to load when it has been attempting to load for more than 10 seconds
Where deemed appropriate, Enterprise customers can request for this feature to be disabled or the default number of seconds to be changed, click here to contact Reapit Support
To ensure efficient loading of the Organiser, any categories/panels that are slow to load will be blocked and will not automatically run when next launching the Organiser - any blocked category/panel can be manually loaded when required
On systems where the load of the Organiser was taking longer than the default setting (see configuration note above), this update allows the Organiser to load quicker and be ready to use within the time set as default
It is often the case that not every element within a panel or category is required, for each user, every time the Organiser is launched - when a category or panel is required, it can be loaded easily with a one click which often results in a quicker load of that data than seen prior to this update
This update will only be apparent to customers with Organiser categories/panels that are taking longer than the default setting to load when the Organiser is launched
When launching the Organiser:
To view the count/content of a category/panel that is slow to load:
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