Change personal details (edit my details)

Owned by Fiona Wilson
Last updated: Mar 14, 2024 by Fiona Wilson
3 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines how you can change your personal details in Reapit - you may need to do this if they are inaccurate, if they have changed recently or if they are appearing incorrectly on a template/email

This guide will help you to update your:

  • letter name (the name used as your sign-off on letters/e-mails generated in Reapit)

  • job title

  • password (see note in section 2 below)

  • screen scaling (outlined here)

  • accessibility settings, i.e. background contrast & header type (outlined here)

  • contact numbers, e.g. work, mobile, other office numbers

  • e-mail address

  • personal image/photo

If you need to change your office or user name, this request needs to be raised with your manager or authorised contact before contacting Reapit Support

1.  Access Edit My Details option

From main menu:

  • Click your user name / office (top left)

  • From the expanded System menu, click Edit My Details

From the Update My Details screen:

  • Amend your information, as required

  • If adding a new number, click the tick to save it (the tick is shown on the right of the number field)

  • If you want to change your password, see step 2 below

  • Click Save

2. Change password

The New Password field is not applicable if you log in to Reapit using Reapit Connect functionality (shown below)

To change your password using Reapit Connect

From login screen:

  • Click Forgot your password?

  • When prompted, enter your email address and click Reset my password

3. Change your personal image/photo

From main menu:

  • Click your user name / office (top left)

  • Click the existing image (or the space where the image would be) select required option to
    Upload new image or Select existing image

  • Browse to find the required image