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This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.178

Configurable option for Enterprise customers
To request this option to be enabled on your system, click here to contact Reapit Support

A configuration option is available which will flag landlords with arrears in the arrears screen, even when they are in net credit

For example: a landlord has arrears against 1 Long Street but also has available credit against 10 Rose Terrace, meaning that the landlord account overall is in credit - however, you still want the landlord to be flagged as in arrears to allow you to chase the arrears against 1 Long Street

With this configuration option enabled, landlords in credit will be shown in the chase arrears screen, allowing you to chase late income and to flag to the landlord about the possibilities of using funds from other properties against the arrears

From main menu:

  • Click Lettings/Rentals and select Chase Arrears

  • Click Landlords view (on right)

    Arrears - landlords selected.png
  • Landlords in credit are displayed - as seen in the Balances column
    Click column heading to sort by balance

    Arrears - landlords in credit.png

Click on entry to see detail of the arrears in the panel at the bottom of the screen

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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