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This guide has been reviewed against our global client base and classed as relevant to the UK only

If a tenancy with rent arrears has unallocated funds, this is indicated beside the rent arrears amount on the tenancy screen


Access unallocated fund / outstanding rent information

From the tenancy screen, Details tab, in the Accounts panel:

  • If there are unallocated funds, an asterisk is display beside the Arrears figure
  • Click the figure for more information

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