Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

This page outlines how to use the sales progress screen

1. Access Sales Progress screen

From the property screen:

  • Click Offers and select the accepted offer

  • From the Options panel, click Sales Progress

Image Removed
Image Added

2. Sales progress screen overview

The

screen shown below is the Advanced Sales Progress

screen

- it

is divided into 3 main sections

:

  • milestones on the left

,
  • - see step 3

  • mortgage and survey information in the middle

and notes to the right ExpandtitleIf your screen looks differentImage Removed TipContact information for
  • - see step 4

  • Activity Feed (for journal entries, tasks and call reminders) on the right - see step 5

If your screen is less detailed than this, click here for more information

An alternative (more limited) Sales Progress screen is shown below
If your screen looks like this, you can still follow the instructions in this guide - but not all features/functions outlined will be available to you

Image Removed
Image Added
Tip

Shortcut icons are available beside the vendor, buyer and

their solicitors is found across

solicitor contact details at the top of the screen

Right-click the E-mail button for shortcuts to email individuals or all parties involved

, allowing the number to be dialled (where configured) and/or a text or email message sent

3. Milestones

The left side of the screen allows each milestone to be logged

When applicable:

  • Tick the box beside an activity to log as done

  • Today's date is shown to the left, click to change, as required

Image Removed

Image Added

4. Add notes, tasks & call reminders

Info

Once added, Sales Progress Notes cannot be deleted, therefore providing a reliable audit trail

From Activity Feed:

  • Click (plus) and select Create journal entry

    Image Added
  • Enter the Sales Progress Note and click Accept
    The note will be shown on screen with user details & date added

info
  • Image Added
Tip

Tasks & call reminders can also be created via the Activity Feed panel

Image RemovedImage Removed

5. Add mortgage & survey details

Use the middle panel of the sales progress screen to enter the mortgage & survey details

  • Enter details for the mortgage, survey and additional survey

When selecting
  • Image Added
  • Hover over a company

record
  • name (e.g.

surveyor
  • lender)

:
  • Before clicking Accept to save, enter/select the contact you are dealing with in the Staff panel on the company record

  • This ensures that the contact's name/contact details will be shown when hovering over the company name on the progress screen
    (see example on right)
    • to view the main company contact name/details

      Image Added

      If this isn’t shown, follow instructions in step 5a to add a main company contact

    When the mortgage offer has been received:

    • Tick the box beside Offer

    • Options to log the date of this action plus when the mortgage offer expires are available
      Reports can be run on the mortgage offer expiry date, see this guide for more information:
      Store mortgage offer expiry date

    Image Removed

    5a. Select staff contact on company record

    To get access to the main company contact name/details from the Sales Progress screen via a tooltip, follow these instructions

    After adding the company record (or click on already added company), from the Staff panel:

    • Select the contact you are dealing with (or click (plus) to enter their details, then click to select)

    • Click Accept (tick button, top right)

      Image Added
    • The main company contact will be shown in a tooltip, as shown in step 5

    Tip

    Updating the sales progress screen also updates details shown on the chain screen, see this guide for more information: Managing the chain

    Alternative sales progress screen

    An alternative (more limited) Sales Progress screen is shown below

    If your screen looks like this, you can still follow the instructions in this guide - but not all features/functions outlined will be available to you

    Image Added

    Filter by label (Content by label)
    showLabelsfalse
    max5
    spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@a45
    sortmodified
    showSpacefalse
    reversetrue
    typepage
    cqllabel = "offers" and type = "page" and space = "RW"
    labelsoffers quick-sl
    Note

    Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

    Excerpt
    hiddentrue

    How to use the sales progress screen

    ...