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This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines how to use the sales progress screen

1. Access Sales Progress screen

From the property screen:

  • Click Offers and select the accepted offer

  • From the Options panel, click Sales Progress

2. Sales progress screen overview

The screen shown below is the Advanced Sales Progress screen - it is divided into 3 main sections: milestones on the left, mortgage and survey information in the middle and notes to the right

 If your screen looks different, click here for more information

An alternative (more limited) Sales Progress screen is shown below
If your screen looks like this, you can still follow the instructions in this guide - but not all features/functions outlined will be available to you

Contact information for the vendor, buyer and their solicitors is found across the top of the screen

Right-clicking the E-mail button gives shortcuts for emailing individuals or all parties involved

3. Milestones

The left side of the screen allows each milestone to be logged

When applicable:

  • Tick the box beside an activity to log as done

  • Today's date is shown to the left, click to change, as required

4. Add notes, tasks & call reminders

Once added, Sales Progress Notes cannot be deleted, therefore providing a reliable audit trail

From the Notes panel (right):

  • Click Add

  • Enter the Sales Progress Note and click Accept
    The note will be shown on screen with user details & date added

Tasks and call reminders can also be created from this panel:

  • Click Tasks and select Create task / call reminder

5. Add mortgage & survey details

Use the middle panel of the sales progress screen to enter the mortgage & survey details

  • Enter details for the mortgage, survey and additional survey

  • When selecting a company record (e.g. surveyor), enter/select the contact you are dealing with in the Staff panel before clicking Accept to save

    This ensures that the contact's name/contact details will be shown when hovering over the company name on the progress screen

Updating the sales progress screen also updates details shown on the chain screen - click here for information on the chain screen

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