Unallocated service charge receipts (estate management)

This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

This guide outlines how to access your current list of unallocated service charge receipts and how to allocate them to the correct items.

1. Access option from main menu & select client account

From the main menu:

2. Unallocated service charge receipts

When importing receipts from bank statement (as outlined here), anything that was not auto-allocated to outstanding items would usually now be appearing in this list
If you auto-allocated items, this would then prevent them from showing up in the above list

3. Allocation????

The system allows individual allocation:

Double-click an item

Each outstanding item is displayed along with a total of money left to allocate - this total will decrease as you allocate

You can also bulk allocate using the tick boxes on the main screen???

This is an important step in the daily processes and, while not all receipts have to be actioned each time, as many as possible should be

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