Tenant start/end dates respected across system - configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which takes into consideration the tenant start & end dates across the system - for example:

  • when a tenant has been added to a tenancy from 1st April 2022, they will not be shown on the property record as a tenant until that date

  • when a tenant has vacated a tenancy, once the date has passed, they will not be shown on the property record as a tenant

  • from a contact record, the contact activity will show vacated tenants (when applicable)

  • works order templates are able to list active tenants

To enable this configuration option, click here to contact Reapit Support

This option is usually enabled when using the Tenant Change wizard function, outlined here

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